Brief Description
This 1996-1997 manual intends to provides CSO financial staff with clear instructions on policies and procedures necessary to accurately, and efficiently administer financial and medical assistance programs.

Instructions
The bolded chapter titles below are chapters that relate to Title IV-E. The chapter titles that have an asterisk * in front of chapter number, contains navigation through that series of chapters.  Each series of chapters are represented in alternating colors in table below. Click on the chapter titles below to go to that individual chapter. You will have to use the Find on page (Ctrl + F) feature to search for specific term or topic on that page.

Table of Contents - Chapters & Series of Chapters

*1 - Introduction to Manual F 2 - Client Rights and Responsibilities 3 - Confidentiality 4 - Fair Hearings 6 - Svcs to LEP Persons 7 - Svcs to Clients Needing Special Assistance (NSA) 8 - Quality Control and Corrective Action 9 - Verification and Documentation

*10 - Verification and Overpayment Control System (VOCS) 12 - FRED - Fraud Early Detection 13 - Case Records 14 - Applications 15 - Instructions For Completion of DSHS 02-475(x) 16 - Approvals of Applications 17 - Denials and Withdrawals of Applications

*20 - Aid to Families with Dependent Children (AFDC) 21 - Division of Child Support 22 - Job Opportunities and Basic Skills Training (JOBS) 23 - Consolidated Emergency Assistance Programs (CEAP) 24 - Child Care 26 - Refugee Cash Assistance 29 - General Assistance

*30 - Medical Care - Overview and General Eligibility 31 - Medical Care - AFDC Related 32 - Medical Care - Pregnant Women and Children 33 - Medical Care - Aliens 34 - Medical Care - Supplemental Security Income (SSI) and SSI Related 35 - Medical Care - Medically Indigent (MI) 36 - Medical Care - Standards 37 - Medical Care - Spenddown and the Emergency Expense Requirement (Emer) 38 - Medical Care - Certification, Authorization, Notification 39 - Medical Care - Changes

*40 - Medical Care - Nursing Facilties and Medical Institution 41 - Medical Care - Alternate Living and Waivered Programs 42 - Medical Care - Mental Health Programs 43 - Medical Care - Medicare Cost Sharing 44 - Medical Care - Managed Health Care 45 - Medical Care - General Information 46 - Alternate Living Situations 49 - Alcohol/Drug Programs

55 - Procedures for SSI

*61 - Standards 62 - Additional Resources 64 - Resources 65 - Transfer of Property 67 - Income - AFDC/Refugee/GA-S 68 - Income - GA-U

*71 - Warrants 72 - Lost, Stolen, or Destroyed Warrants 74 - Payees 75 - Incorrect Payments

*80 - Monthly Reporting 81 - Family Independence Program 83 - Eligibility Reviews and Case Reminder System 85 - Changes of Circumstances 86 - ACES Notices

*94 - Printouts and Microfiche 95 - Terminal Inquiry Screens 96 - Bendex System

Printing Instructions

This manual is very large, in excess of 1, 400 pages. If you need to print a section, please highlight that section of text first and click File, select Print. From the Print dialog box, find the Print range section, click Selection. See graphic below.