My IT Experience

WA State DSHS Health and Recovery Services Administration

[Provider Communications Program Manager]

May 2005 - Present

Brief Description:

Develop documents that inform Medicaid Providers that policy or coverage has changed the reimbursement requirements. Update web site and develop new IT strategies for improving service.

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WA State DSHS Children's Administration

[Technical Writer]

APR 2001-MAR 2005

Brief Description:

Tested WA State SACWIS Case and Management Information System (CAMIS), reviewed application requirements, developed robust user documentation and web site.

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WA State DSHS Economic Services Administration

[Utility & Electronic Interface Program Manager]

SEPT 1999-JUL 2000

Brief Description:

Develop divison web site, and assisted in completing the E-Z (TANF) online manual.

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WA State DSHS Finance Division, ITO

[Project Assistant]

SEPT 1998-APR 1999

Brief Description:

Tracked and developed project plans, prepared statistical reports, developed technical documentation.

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WA State DSHS Administrative Services Division, OIS

[Research & Development Project Lead]

JUL 1998-SEPT 1998

Brief Description:

Research existing systems, helped develop new systems, developed technical documentation.

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WA State DSHS Administrative Services Division, OIS

[Project Assistant]

AUG 1997-SEPT 1998

Brief Description:

Research new products, vendors and service contracts for IT projects. Developed HTML interface for online report generating tool. Helped design db architecture and develop custom application. Developed technical documentation.

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WA State DSHS Economic Services Administration

[Secretary Senior]

APR 1997-AUG 1997

Brief Description:

Developed reports re: TANF and Welfare Reform, provided administrative support.

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WA State DSHS Division of Employment and Social Services

[Clerk Typist 3]

OCT 1996-FEB 1997

Brief Description:

Provided technical and administrative support for SSI Project. Created program reports.

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WA State DSHS Division of Children & Family Support

[Clerk Typist 3]

AUG 1996-SEPT 1996

Brief Description:

Consolidated confidential records, organized regional distribution of records.

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WA State Department of Community Trade & Economic Development

[Clerk Typist 3]

MAR 1995-MAR 1996

Brief Description:

Compiled reports and reviewed contracts. Fielded state complaints regarding housing.

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WA State Office of Financial Management

[Fiscal Technician]

AUG 1993-DEC 1993

Brief Description:

Processed payroll records, vendor payment and travel reimbursements.

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WA State Office of Attorney General

[Legislative Intern]

JAN 1992-MAR 1992

Brief Description:

Tracked Attorney General's Office bills, hearings and proposed bills.

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WA State Office of Attorney General

[Graphic Designer]

SEPT 1991-JUL 1992

Brief Description:

Created publication masters for forms, flyers and printed court documents and materials.

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US Air Force

[Graphic Illustrator]

DEC 1986-DEC 1990

Brief Description:

Designed graphs, charts, maps, diagrams and technical drawings.

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