GUIStandards

.DSHS Children's Administration

.CAMIS GUI Standards and Guidelines 9/19/2003

TABLE OF CONTENTS

Standards Section 1 (Applies to entire application)

ADA Compliance
Color in General
Dialog Boxes and Message Boxes
Global
Graphics in General
Keyboard and Pointing Device Actions
Labels
Menus
Navigation
Toolbars

Standards Section 2 (Applies to Create and Update functions)

Addresses
Check Boxes
Command Buttons
Create/Update Boilerplate
Data Required by Business Rules
Delete Record
Deleting Relationships
Drop-Down List Box
Group Boxes and Group Headings
Radio Button Group
Saving
Screen Layout for GUI Forms
Tab Controls
Tables and Grids
Text and Memo Fields
Wizards

Standards Section 3 (Applies to Browse)

Browse

Standards Section 4 (Applies to Forms, Letters and Reports)

Forms
Letters
Online Reports
Printed Reports

Appendix A - Table of Keyboard Shortcuts

Appendix B - Glossary of CAMIS Terms

Appendix C - Acronyms & Short Form Abbreviations

SECTION 1 (APPLIES TO ENTIRE APPLICATION)
SECTION 1 ADA COMPLIANCE (ACCESSIBILITY)
Standards	Administrative Policy No. 7.02 Equal Access to Services for Individuals with Disabilities
	1) Must be universally accessible by all DSHS employees.
	2) Must work with visual impairment software (JAWS) Must have Voice and Braille reader functions
	3) Must have text equivalent for non-text elements, see the following; Images, graphs, charts Animated GIFs or animations Multimedia elements (video, audio)
	4) If tables are used, provide summaries and identify row and column headers.
	5) Ensure information (conveyed, displayed) with color is also available without color.
	6) Use descriptive and meaningful language in the text that will be spoken back to the visually impaired user. Avoid using "Click here".
Guidelines (Delphi Components)	1) Three new options have been added to Applications Settings under Tools \| Settings \| General \| Assistive Technology Options: 2) In order for these options to be effective on CRUD/Search screens, you must implement the following guidelines.
	Controls and Properties a. Use TCamisLabel, TCamisButton and TCamisGroupBox from CAMIS Standard component palette instead of regular TLabel, Tbutton, TSpeedButton and TGroupBox. b. When a button has graphics and no caption it must be identified by setting its ShowHint and Hint properties. c. Use TspeedButton only for buttons with graphics. d. If a TCamisDBEdit or TCamisEdit is intended to be read-only then set its new property "BehaveAsStaticText" to true in order to allow for tab stops on read only text option to work. e. Allow enough space between a TCamisLabel and any adjacent control to fit an asterisk character to signify user-required-input. f. Avoid using panels with caption text but no controls since they can cause confusion for Assistive Technology Software users. g. Labels with no associated controls can cause confusion. This includes labels with static text.
	Keyboard Access a. Keyboard access to actions that can be identified or labeled with text must be provided.
	Tab Stops a. Avoid using TDBRadiGroup or TradioGroup. When tab stop is on for these controls and no option has been selected there's no place to put the focus. When user uses the tab key and tabs to the RadioGroup since there's no focus it looks like tab is lost. It's very confusing. b. If use of a TDBRadioGroup or TradioGroup is absolutely required then set its Tab Stop property to True. c. Tab order on GUI must ALWAYS be left to right top to bottom regardless of whether control is read-only or user-required input. d. Be aware of existing idiosyncrasy with grids and tab stops. Tab gets stuck in editable grids. Make sure all controls can get tab stop before tab is lost in the grid till this problem is resolved.
	Using bold text a. Only user-required-input field to save a record must be bold.
	Setting focus automatically a. When changing between tab sheets focus should not, automatically, be set to user-required-input fields. This will hinder user from moving between tab sheets using the arrow keys. b. When using the hotkey (alt-g etc) to change between tab sheets the focus should be set on either the tabsheet title (if tab stops are set on for tabsheets) or on the first accessible field in the tabsheet.
	Identifying controls without caption property a. All controls without a caption property must have a label associated with them. This association is determined through close proximity and the parent property. If a memo box is in panel A and its identification label is closely located to its top left but not in panel A its association with the memo box will not be recognized. b. Use captions where ever possible i.e. if a control has a caption property use that unless there is an overriding reason such as it makes the control to large for the screen. c. Make all labeling consistent throughout the system. It is preferable that labels go to the left or above a control.
	Screen Design a. Keep screen design simple group items that logically go together on a screen and put associated items on other screens the less cluttered a screen is the better and easier it is to use. Remember the adage of KEEP IT SIMPLE. b. Consider the tab order, and next logical entry or action when designing the screen layout. Make sure that when you lay the fields and buttons out on the form that a left to right top to bottom (within group boxes ok) order is representative of the work flow. Reasonable Example - Person Module, Address History tab. Fields are laid out in the appropriate order. Bad Example - Referral Module, Person's Involved tab. When adding people to the referral, for visually impaired users they have to tab through a bunch of fields after entering the person name they want to find to get to the find button. Then once they have located the person(s) and sent them into the referral they have to back-tab through those same fields to select the appropriate values for them. Then if they need to add another person they must tab back through some fields to get to the "Add" button, back tab back to the name fields.

SECTION 1 COLORS IN GENERAL
Standards	1) Use user selected display preferences.

SECTION 1 DIALOG BOXES AND MESSAGE BOXES
Message Box Standards	1) Use standard Windows Message Box Icons: Information Confirmation Warning Error
	2) User Defined Messages should give a clear explanation to the user what the problem is, in layman's terms.
	3) System Error Messages are application errors intended for the user to report an application problem.
Dialog Box Standards	1) Use task specific title for dialog box. (E.g. "Driving Directions").
	2) Use a modal dialog box for required input.
	3) Use a modeless dialog box if input can be delayed.
Guidelines	1) Use a dialog box for small, added tasks.
	2) Keep messages short, and to the point. (no blathering)
	3) Use headline style capitalization for title bars.
	4) Place messages and dialog boxes where they are needed.

SECTION 1 GLOBAL
Standards	1) All enterable date fields will have a calendar (date-picker) option.
	2) Fields with formatting will be displayed with appropriate mask. SSN 000-00-0000 Phone Numbers (000)000-0000 Time 00:00 Date MM/DD/YYYY SSPS ID 000-00XX00
	3) Add text function, should be a button that invokes the Add text dialog box.
	4) All editable fields should reflect the user's Window display settings. All uneditable fields should be ghosted according to user's settings.
	5) Right click shall display the appropriate context menu according to design specifications.
Guidelines	1) Descriptions will be displayed instead of codes.
	2) Where real estate is limited, display short descriptions.
	3) Both short and long descriptions will be defined for all codes - see Appendix B of accepted acronyms and abbreviations.

SECTION 1 GRAPHICS IN GENERAL
Guidelines	1) Use graphics for a purpose.
	2) Be consistent with icon sizing.
	3) Be consistent, same command button image for same command.
	4) Use button images as shortcuts. (Icons)
	5) Each CAMIS module will have a unique icon, in the upper left-hand corner of the title bar, to represent that module.

SECTION 1 KEYBOARD AND POINTING DEVICE ACTIONS
Standards	1) Use industry standard keyboard access equivalents - see Appendix A.
	2) Designate keyboard equivalents with an underscore for Tabs, Menus, Right click menus. (E.g. Save)
Guidelines	1) Do not use mouse and keyboard combinations.
	2) Use a right click to access a pop-up menu with additional, common actions per design specifications.
	3) Keyboard shortcuts should generally have two keys and a maximum of three keys.
	4) No conflicting hotkeys.
	5) No keyboard shortcuts for any level below the tab level. (When the cursor is within the tab, there will be no shortcuts)
	6) Keyboard shortcuts should display next to the Menu functions.
	7) Display the busy mouse pointer during save.

SECTION 1 LABELS
Standards	1) Use clear, concise, descriptive labels.
	2) Use plain English with the exception of user accepted acronyms and abbreviations see Appendix B of accepted acronyms and abbreviations.

SECTION 1 MENUS
Standards	1) Use headline case.
	2) Use standard Windows behavior for menus.
	3) Use only one word for menu bar titles.
	4) Do not gray out menu bar titles.
	5) Menu bar items should always activate a drop-down menu.
	6) Use more than one menu item.
	7) Use unique names for menu items that are different from the menu name.
	8) Limit menu to screen length with display setting of 800 x 600.
	9) Use industry standard keyboard access equivalents - see Appendix A. Alt + F to access the File Menu.
	10) On the entity context menu (right click) a) When invoked from Person Name or ID, the right click menu will display the Person Last Name, First Name followed by the Person ID in parenthesis. (E.g. ADDAMS, PUGSLEY [236]). b) Right click on any ID number, not person, the right click menu will display the entity short form name followed by the ID number.
Guidelines	1) Put frequently used or critical items at the top per design specs.
	2) Use separator bars to categorize related functions.
	3) Use ellipses (�) to indicate that action is needed ... (E.g. New�, Open�, Print�)
	4) Use no more than two levels of cascading menus (two beyond the initial drop-down menus).

SECTION 1 NAVIGATION
Guidelines	1) Make navigation cues consistent.
	2) Use text to describe graphic's function.
	3) In Create/Update windows, the Tab Key will move from the last editable field in the Boilerplate to the first editable field in the selected Tab Page Control. Shift-Tab keys will reverse the Tab direction.
	4) Tab within the screen/panel left to right, top to bottom.
	5) Use Microsoft minimize, maximize, restore buttons.
	6) An additional information indicator will be available when there is data that is not shown Plus mark + - Indicates that the item displayed has additional values Underline - Indicates Hyperlink Scroll bar - Use when all data does not fit on the page Page Tabs Arrow - Drop-down menus to select values Ellipses � - Indicates additional options
	7) Place focus on first field that can be edited or entered.

SECTION 1 TOOLBARS
Standards	1) Use graphics on toolbar buttons.
	2) Toolbar buttons must also appear as menu items on the main menu.
Guidelines	1) Make toolbars consistent across modules.
	2) Gray out inactive items available.
	3) Use tool tips.
	4) Group like items - cut/copy/paste.

SECTION 2 (APPLIES TO CREATE/UPDATE FUNCTIONS)
SECTION 2 ADDRESSES
Standards	1) Wherever an address is displayed on a screen or printed on report, include 2nd address line. Display only one address as per design specifications.

SECTION 2 CHECK BOXES
Standards	1) Make all lists alphabetical. a. Exception: frequently used items can be listed at the top only where all the selectable items are not viewable as per design specifications.
	2) Use check boxes for choosing one or more options. a) Check boxes are used in place of radio buttons when more than one options can be selected. b) Single check boxes can be "yes" or "no" statements.
	3) Keep the vertical alignment consistent. a) If scroll bars exist, there are additional check boxes available.
	4) Check boxes always located to the left of text.
Guidelines	1) The default is unchecked. a) Exception: Policy states otherwise.
	2) Use group check boxes only if multiple selections can be made as per design specifications.
	3) Alphabetize within list check boxes as per design specifications. a) E.g. SER Activities b) Exception: the workflow dictates otherwise (E.g. Most frequently used).
	4) Avoid using "Select All" check boxes.

SECTION 2 COMMAND BUTTONS
Common Standards	1) Use clear and concise button labels. Use headline case for button label. (E.g. Clear and Decision)
	2) Label buttons consistently, same function nomenclature. (Add text, Notes, Explain)
	3) Use graying (ghosting) to indicate an unavailable button.
	4) Size buttons consistently
Push Button Standards	1) Limit command buttons to a maximum of six that pertain to the entire window or dialog box.
	2) Use accepted industry standards for labels. (E.g. OK, Cancel, Reset, Apply, Close, Help, Next, Back, Finish, Properties, Print, �)
	3) Group and place buttons consistently. (Place buttons on either the right or bottom of dialog box windows.)
	4) Use ellipses (�) to indicate more input required.
	5) Do not use "Delete" as the default button when more than one button is present.
	6) Default height - visual consistency - 25 pixels.
	7) Default width - dependent on label and screen real-estate, use consistent widths within a given view/screen.
Toolbar Button Standards	1) Use accepted industry standards for labels. (E.g. New, Open, Save, Cancel, Print, �)
	2) Label buttons uniquely within each window.
Guidelines	1) Use text on Command buttons within application, use graphics on Toolbar buttons.
	2) Place toolbar button closest to section of application that it applies.
	3) Assign a keyboard equivalent to buttons where possible.

SECTION 2 CREATE/UPDATE BOILERPLATE
Standards	1) The area between the title bar and the main tabs will be known as the boilerplate.
	2) The field for the read-only data should be a flat box, same color as panel.
	3) All boilerplate unique identifiers can be copied.
	4) The boilerplate will be visible no matter which tab is selected.
	5) The information in the boilerplate is applicable to the entire module.

SECTION 2 DATA REQUIRED BY BUSINESS RULES
Standards	1) Fields labels will not be bolded unless required to save. Exception: On screens where all fields are required, field labels are not bolded.
	2) Wizard button labels will be bolded if the wizard is required to be completed in order to save the record.
	3) Tab page labels will be bolded if there is data on that tab required to save the record.

SECTION 2 DELETE RECORD
Standards	1) The record (entity) must be open to be deleted.
	2) Delete functions must be secured items in the application.
	3) Ghost the Delete option if the security is not available to the user.
	4) User right click to delete record within the open entity.
	5) Delete confirmation message specific to a situation when selecting a record to delete. "Are you sure you want to delete <Id and Display string>?" Yes or No.
	6) Only one record can be deleted at a time.

SECTION 2 DELETE RELATIONSHIPS
Standards	1) Multiple relationships can be deleted (disconnected) at the same time.
	2) Delete Relationship Confirmation Message shall read "Are you sure you want to delete the relationship between ��.?"

SECTION 2 DROP DOWN LIST BOX
Standards
	1) One and only one item can be selected from a drop-down list.
	2) Label each list using headline case.
	3) Position List Label to the left or on top of the drop down list.
	4) Use a drop down list box to allow users to use a progressive search as they type (E.g. typing Sea will take you to Seattle).
	5) To clear drop down selection press Delete key.
Guidelines	1) Make all lists alphabetical.
	2) Show two to eight items at a time.
	3) If more than eight items use vertical scrolling.
	4) Avoid horizontal scrolling.
	5) Use filters for large lists (E.g. zip codes by county).
	6) Use drop down list boxes to save space.
	7) Consider a [selection summary box] when real estate allows. (E.g. The Security module uses selection summary boxes.)
	8) Drop-down lists are preferred over radio buttons.
	9) If an image is used it is placed to the left of each item in the list and should be a graphical representation of the item.

SECTION 2 GROUP BOXES AND GROUP HEADINGS
Standards	1) Label all groups and boxes (top left justified) with clear, concise, and meaningful labels.
	2) Each group box must contain more than one item.
Guidelines	1) Use a group box (gray outline) around fields, data, or controls that belong together.
	2) Only group like items, similar in context. (E.g. Referrer Details)

SECTION 2 RADIO BUTTON GROUP
Standards	1) Use Drop-down list when possible.
	2) Use radio button group when users should pick one mutually exclusive choice from a list of options.
	3) Label radio button group and the radio buttons descriptively.
	4) Assign a default button. (When nothing else applies use "no selection made")
	5) Must be able to choose an option by using the keyboard.
Guidelines	1) Use headline style capitalization. a) Exception: When the label is a sentence use sentence style capitalization.
	2) Align radio buttons vertically.
	3) Limit radio buttons to six or fewer choices. If you have more choices, consider using a drop-down list box instead.
	4) List options alphabetically unless workflow dictates otherwise. As stated in the design documents.
	5) Avoid using option buttons for on/off choices. Use a single check box rather than a radio button.

SECTION 2 SAVING
Standards	1) Save tool button should be ghosted when not available.
	2) Active when changes have been made or when available to be saved.
	3) Notifications that are being generated during save should be displayed on the status bar. Example: "Alerts being sent".

SECTION 2 SCREEN LAYOUT FOR GUI FORMS
Standards	1) Design layout to fit in an 800 x 600 screen resolution using large font.
	2) Use Windows default font.
	3) Do not use italics or underlining.
	4) Title bar should be in the following format: Module Name: ID number, descriptive text (E.g. "Referral Id: 12345, Smith, Sue")
Guidelines	1) Avoid using custom fonts and colors.
	2) Organize windows and dialogs to match work flow.
	3) Use an appropriate amount of information.
	4) Organize information within a window.
	5) Group similar data.

SECTION 2 TAB CONTROLS
Standards	1) Use page tab controls to display multiple pages on a window.
	2) Tabs should be placed below the boilerplate.
	3) Tabs should adjust to fit tab control labels.
	4) Use Title Case for tab control labels.
	5) Tab page labels will be bolded if there is data on that tab required to save the record.
Guidelines	1) Use tab pages for discrete categories of related information. As specified in the Design documents.
	2) Use only one to two rows of tabs.
	3) Tabs should be shown in order of workflow when possible. As specified in the Design documents.

SECTION 2 TABLES AND GRIDS
Standards	1) Label columns using Title Case.
	2) Columns should be sizable
	3) Grid should remember last set column sizes and order.
	4) While typing in a specified cell in grid, user can press F2 to bring up an edit window. Add a mouse-over (Alt text) to display information to the user regarding pressing F2 to access the edit window.
Guidelines	1) Use grids for multiple data entry.
	2) Use row labels if necessary. As specified in the design documents.
	3) Justify labels according to data. Left justify text, masked fields and right justify numbers.
	4) Use light backgrounds for tables.
	5) Tables should be sortable.
	6) Allow Grouping by dragging column headings into gray space above column headings.
	7) Columns can be reordered.
	8) Default column widths to best fit on screen. a) If there is white space at the end of the grid no columns data should be cut off. b) When scroll bars are necessary size columns to smallest width that still displays meaningful data.
	9) Grid Navigation Toolbar When displayed as part of the module design, it will reside in the lower left corner of the applicable grid. The seven accepted functions/buttons will always appear. Buttons not applicable to a grid will be grayed out. Editable Grids will have active buttons for First Record, Previous Record, Next Record, Last Record, Insert Record and Delete Current Record. The Invoke Filter button will be grayed out. Read-only Grids will have First Record, Previous Record, Next Record, Last Record, and Invoke Filter buttons active while the Insert Record and Delete Current Record buttons will be grayed out. Do not display text "Click here to add a new record" row on a grid.

SECTION 2 TEXT AND MEMO FIELDS
Standards	1) Use text fields for single data elements (E.g. name, address line 1, �)
	2) Use memo fields for free-form text.
	3) Indicate the current text field by highlighting the data or a flashing cursor.
	4) Use Window's current "Window" color (as set in display settings) in text boxes for enterable fields.
	5) Gray out temporarily protected fields.
	6) The field for the read-only data should be a flat box, same color as panel.
	7) Label all text fields and areas.
	8) Left-justify text field and area labels.
	9) Place a colon after text fields and area labels.
	10) Use the field length to signify approximate data length.
	11) Place labels to the left or top.
	12) Right click in a Memo/Text area, brings up an Edit menu. (Cut, copy, paste and spell check)
	13) Text fields and areas will have standard Cut, Copy and Paste behavior.
Guidelines	1) Use headline case for labels. (E.g. The Hunt for Red October)

SECTION 2 WIZARDS
Guidelines	1) Consider wizards for the following situations; � Users need to perform a complex series of steps. (Required to use the wizard) � Users need to perform a task that requires several critical decisions. � Users are performing a task infrequently. (Optional - Provide non-wizard mechanism to accomplish the same task) � Critical data is being entered and the cost of errors is high. (Required to use the wizard) As specified in the design documents.
	2) Wizard button labels will be bolded if the wizard is required to be completed in order to save the record.
	3) All Wizard windows open in the center of the screen.
	4) Within a Wizard, windows should be the same size.
	5) Provide supporting information, instructions and explanations.
	6) Place command buttons at the bottom of the screen.
	7) Use Next, Previous, Cancel and Finish as button names.
	8) Click on Next, Previous, Cancel and Finish to navigate through screens, avoid advancing automatically.
	9) The wizard allows the user to "Finish" the wizard if no further tasks.
	10) When a wizard is canceled, and no data has been entered on the record, the Form/Module should automatically close. (Example: Right click on person id and send to a new Foster Care Rate. The Wizard is automatically invoked. If the worker cancels out of this Wizard the Foster Care Rate module should also close.)

SECTION 3 (APPLIES TO BROWSE)
SECTION 3 BROWSE
Common Standards	1) All singular browse windows have 3 sections; Boilerplate, (top right pane), Browse Options (left pane), and Browse Page (bottom right)
	2) Use enough horizontal spacing to make it easy to read.
	3) Use keyboard standards for navigation (see Appendix A)
	4) Only top-level entities should be listed on the browse menu.
	5) Design layout to fit in an 800 x 600 screen resolution using large font.
	6) Any ID or its textual description must be hyperlinked to its browse.
Boilerplate Standards	1) All boilerplates will contain the CA logo.
	2) The boilerplate will not contain tables.
	3) Information displayed in boilerplate does not have a box outlining the field.
	4) Information displayed in boilerplate should be able to copy and paste.
	5) Selected text can be deselected by clicking anywhere outside the section area.
	6) Boilerplate contains the identifying information for that entity (E.g. Person, Case, and Referral). See picture above.
	7) All boilerplate unique identifiers can be copied.
Browse Page Standards	1) Browse page will have a descriptive title, bold and centered, based on Browse Option.
	2) If Browse page contains a list, the top left of page will count total number of rows displayed.
Browse Options Standards	1) Always highlight the selected item in the list of options.
	2) Use clear, concise names for Browse Options.
	3) Browse Options are ordered alphabetically unless work flow dictates otherwise. As specified in the Design Document.
Multiple Browse Standards	1) All multiple Browse windows of same entity shall list the values for that entity in the top of the left pane.
Guidelines	1) Most frequently used browse option would be the default browse page for the entity. As specified in the Design Documents.
	2) Correspond Browse Options to tab pages in create and update windows.
	3) Use a table for displaying data in rows.
	4) Minimize vertical and horizontal scrolling.
	5) Use bold text for emphasis only.

SECTION 4 (APPLIES TO FORMS, LETTERS AND REPORTS)
SECTION 4 FORMS (Online and Printed Forms)
Standards	1) All forms must include; � Title (Administration Name, Name of Form) See attached samples � DSHS logo in upper left hand corner � � " margins � Page # with total # of pages � Form name � Form # � Revision Date � Font - Helvetica/Arial
	2) Accessible in GUI either by name or by number
	3) Provide a blank form to be available in all modules which require a form in fieldwork. As specified in Design Documents.

SECTION 4 LETTERS
Standards	1) Use official green seal letterhead for letters individually addressed.
	2) Follow the Executive Correspondence Guidelines � 12 pt Font size � Times News Roman � Single spaced � 1 inch left and right margin � 2.25 inches from the top of the page http://sww.wa.gov/correspondence/exec/letter.html
	3) See attached official letter as template example.

SECTION 4 ONLINE REPORTS
Standards	1) Format-Include title and date of report
	2) All online reports should be printable.
	3) All reports must be accessible from a toolbar button and File menu.
Guidelines	1) Columns can be sorted or ordered.

SECTION 4 PRINTED REPORTS
Standards	1) All printed reports must have Headers & Footers that include; � Title � Page # with total # of pages � Run date and time � Print Date
	2) Format - Pagination issues (Word, HTML, PDF)
	3) See attached ASD Administrative Policy No. 11-02, SER report template example.

Appendix A - Table of Keyboard Shortcuts
CATEGORY	KEYS	ACTIONS
General Keys	F1	Displays Help information for the active object or the window as a whole
General Keys	ESC	Invokes the Cancel Button.
Navigation	TAB	Moves cursor to next field
Navigation	SHIFT + TAB	Moves cursor to previous field
Windows Manipulation	ALT+F4	Closes the active application window. (This can also be opened from the Program menu of the active application.)
	ALT+SPACE	Opens the Program menu from the leftmost icon on the title bar of the active window. The Program menu typically contains the following commands: Restore, Move, Size, Minimize, Maximize and Close.
	ALT+TAB	Switches to the most recently used application window. To select an application from a list, continue to hold ALT down and press TAB more than once to move through the list. Add SHIFT to reverse direction through the list.
	ALT+ESC	Switches keyboard focus to next application window, including minimized windows on the taskbar. Press ESC more than once to switch through successive windows and add SHIFT to reverse the direction.
	PRINT SCREEN	Copies an image of the screen to the clipboard.
Menu/Toolbar Commands	F10 or ALT	Activates the menu bar of the active window. The leftmost menu name is selected. (When you have a maximized document window, the leftmost menu has an icon instead of a name and there is no visual indication that it is selected.) Press F10 or ALT again to toggle the focus back to where it was previously.
	RIGHT ARROW KEY	Moves cursor to next item
	LEFT ARROW KEY	Moves cursor to previous item
	UP ARROW or DOWN ARROW	Opens the selected menu. DOWN ARROW selects the next command in the list. UP ARROW selects the previous command in the list. ENTER Opens the selected menu when focus is on the menu title, but it activates a menu item when focus is on a menu item. If the selected menu item is unavailable, ENTER closes the menu.
	ESC	Closes an open menu and moves the focus back to the parent menu if there is one. Otherwise it returns the focus to the menu title. If the focus was already on the menu title, focus moves back to wherever it was before activating the menu bar.
	ENTER	Opens the selected item. This may open a new window, depending on the options you have selected. (This can also be opened from the File menu.)
	ALT+ Any printing character	Chooses the menu with the underlined character (access key) on the main menu bar. Any printing character opens the command with the underlined character (access key) on an open menu.
	SHIFT+F10	Opens the shortcut (right-click) menu for the active item. This can be selected text, a toolbar button, a taskbar button, or other item.
	ALT+SPACE	Opens the Program menu from the leftmost icon on the title bar of the active window. The Program menu typically contains the following commands: Restore, Move, Size, Minimize, Maximize, Close, and Next.
	Any printing character	Chooses the command with the underlined character (access key) on an open menu
	CTRL+N	Opens the New menu
	CTRL+O	Opens the Open menu
	CTRL+H	Opens the History menu
	CTRL+E	Opens the Search menu
	CTRL+B	Opens the Browse menu
	CTRL+P	Opens the Print menu
	F7	Opens the Spellchecker (if active)
	CTRL+S	Saves data (if active)
	CTRL+L	Opens the Confirm Cancel dialog (if active)
View Control	ARROW KEYS	Select the next item in the indicated direction. Add SHIFT to select or deselect additional items. Add CTRL to move to the item without selecting it. In Details View there is only one column so RIGHT and LEFT ARROW scrolls the window a small amount to the right or left. In List View the UP and DOWN ARROW keys wrap between columns.
	PAGE UP or PAGE DOWN	Moves to the bottom or top item on the screen. Use a second time to select the item one screen above or below. Add SHIFT to select additional items. Add CTRL to move to the item without selecting it.
	HOME or END	Selects the first or last item in the list. Add SHIFT to select or deselect additional items. Add CTRL to move to the item without selecting it.
	BACKSPACE	Displays the contents of the parent directory. This may open a new window, depending on the options you have selected.
	SPACE	When typed alone, selects the current item if it is not already selected. Use after moving with the CTRL key to select separate groups of items.
	CTRL+SPACE	Selects or deselects the current item. Use after moving with the CTRL key to select separate groups of items.
	SHIFT+SPACE	Extends the selection to the current item. If you have already selected more than one item, it selects only the items from the first item you selected to the current item.
	DELETE	Deletes the selected item(s) to the Recycle Bin. (This can also be opened from the File menu.)
	SHIFT+DELETE	Delete the selected item(s) immediately without moving the item(s) to the Recycle Bin.
Combo Boxes	UP ARROW or DOWN ARROW	Selects the previous or next item. In an extended selection list box, add SHIFT to select additional items and add CTRL to move to an item without selecting it. In an multiple selection list box, moves without changing the selection.
	HOME OR END	Selects the first or last item in the list box. In an extended selection list box, add SHIFT to select additional items and add CTRL to move to an item without selecting it. In an multiple selection list box, moves without changing the selection.
	Any printing character	Moves to the next item matching the characters being typed. Use BACKSPACE to change. In an multiple selection list box, moves to an item without selecting.
	CTRL+SPACE	Deselects the current item in an extended-selection list box.
	SHIFT+F8	In extended selection list boxes, pressing SHIFT+F8 allows you to move without changing the selection. You can then press CTRL+SPACE or SHIFT+SPACE to select additional items. The list box returns to normal operation when you press SHIFT+F8 a second time or switch to another window or control.
Text Navigation	CTRL+C	Copies selected text to clipboard
	CTRL+X	Cuts the selected text to the clipboard
	CTRL+V	Pastes copied text from clipboard
	CTRL+Z	Undoes the last action.
	INSERT	Toggles between overtype and insertion modes.
	ARROW KEY	Moves the pointer one character in the direction of the ARROW KEY. If there is selected text, moves the pointer to the end of the selection and deselects the text.
	HOME OR END	Moves the pointer to the beginning or end of the current line
	PAGE UP and PAGE DOWN	Moves the pointer up or down one screen or to the first or last line.
	CTRL+RIGHT or CTRL+LEFT	Moves the pointer to the beginning of the next or previous word.
	CTRL+UP or CTRL+DOWN	Moves the pointer to the beginning of the preceding or next paragraph. (Not supported in edit controls.)
	CTRL+HOME OR CTRL+END	Moves the pointer to the beginning or the end of the document. (Not supported in edit controls.)
	CTRL+TAB	Switches to the next tab and displays the page.
	DELETE	Deletes the next character or the selected text.
	BACKSPACE	Deletes the previous character or the selected text.
	F7	Invokes the spellchecker.
Accessibilities	Five taps on SHIFT	Toggles the StickyKeys feature on and off. Use StickyKeys if you want to use the SHIFT, CONTROL, or ALT keys one key at a time in combination with other keys.
	Left ALT+Left SHIFT+NUM LOCK	Toggles the MouseKeys feature on and off. Use MouseKeys if you want to control the mouse pointer with the numeric keypad.
	Hold NUM LOCK for 5 seconds	Toggles the ToggleKeys feature on and off. Use ToggleKeys if you want to hear tones when pressing CAPS LOCK, NUM LOCK and SCROLL LOCK.
	Hold Right SHIFT for 8 seconds	Three beeps followed by a sliding beep signals eight seconds. Toggles the FilterKeys features (SlowKeys, BounceKeys and RepeatKeys) on and off. Use FilterKeys if you want Windows to ignore brief or repeated keystrokes or to slow the repeat rate. SlowKeys ignores keys that are pressed accidentally or for a short time. BounceKeys ignores keys that are pressed more than once too quickly. RepeatKeys adjusts or disables the keyboard repeat rate.
	Hold Right SHIFT for 12 seconds	Three beeps followed by a sliding beep followed by a double beep signals twelve seconds. Turns on the BounceKeys feature with the most conservative settings.
	Hold Right SHIFT for 16 seconds	Three beeps followed by a sliding beep followed by a double beep followed by a triple beep signals sixteen seconds. Turns the SlowKeys feature on with the most conservative settings.
	Press F6 and ARROW KEYS	Use F6 to switch panes and the ARROW KEYS to navigate to the program or document to which you are assigning a shortcut.
Date Controls	F4	Opens the date picker calendar to the current month and highlights the current day.
	UP ARROW, DOWN ARROW, RIGHT ARROW & LEFT ARROW	Toggle you around in the days on the date picker calendar.
	PAGE UP	Takes you to the highlighted day of the previous month.
	PAGE DOWN	Takes you to the highlighted day of the next month.
	HOME	Takes you to Sunday of the week for the highlighted day.
	END	Takes you to Saturday of the week for the highlighted day.
	ENTER	Selects the highlighted date and closes the date picker calendar.

Appendix B - Glossary of CAMIS Terms
A \| B \| C \| D \| E \| F \| G \| H \| I J K \| L \| M N \| O \| P \| Q \| R \| S \| T \| U V W X Y Z
Admin message	The admin message is the message that is shown to the current user when they attempt to open an entity that is marked admin, and the current user does not have rights to view the entity.
AdminCheck	This function determines if the current user has rights to access an entity
Admin Owners	Each admin entity contains a list of users (Admin owners) that are designated as having rights to access the admin entity.
Admin Override	In some cases it may be necessary to allow workers to bypass the AdminCheck. For instance, Intake workers may need to see the referral history on an admin person, even if they are not one of the Admin Owners. Without an Admin Override, the AdminCheck function would prevent these users from seeing the data related to the person.
Alternate text	Synonyms: mouse over, floating text, fly-by help.
Boilerplate	Displays identifying information defined for that entity, e.g. person case or referral. This information does not change as the user changes selections on that window.
Browse	A summary of information that contains links to various types of information ( e.g. person, case, referral).
Browse History	Dropdown list of previously viewed options for current browse window.
Browse Options	List of browse pages that are directly related to the browse category.
Business function	A distinct unit of work as defined by the business process.
Cascading menus	Sub menus denoted with a right arrow.
Checkbox	A standard Windows control that displays a setting or a set of non-mutually exclusive settings
Command buttons	A standard windows control that initiates a command or sets an option.
Current user	The current user is identified by the system based on the login ID.
Development Team	The development team consists of design teams, developers, testers and trainers for all GUI Projects.
Dialog box	Displays information to a user or to prompt a user for data. User can select radio buttons or other options to select an item.
Dropdown list box	A standard Windows control that displays a current setting but can be opened by clicking on the down arrow to display a list of choices
Dynamic data	Data that is likely to change over time.
Entity	An item about which you want to store information. An entity represents an item in the CAMIS database. (E.g. A person is an entity in the CAMIS database.)
Entity ID	The entity ID is the primary key of the entity record in the primary entity file. (E.g. Person entity id is prsn_id.)
Form	A formatted document containing blank fields that can be filled-in with data.
Group	Display related items together.
Headline case	Initial caps on all primary words. (E.g. The Hunt for Red October)
Hot key	Key or combination of keys that cause some function to occur in the computer.
JAWS	Job Access With Speech - Software for visually impaired users.
Letter	A printed report with information from the database designed to be mailed.
Licensor	The user's sysusr_logon_id is indirectly associated with one or more facilities through a person-business relationship. NOTE: The prsn_id has been added to the sysusr file. Any affected programs (both GUI and Natural) must be updated. Further, the prsn_id field must be manually populated with each user's person ID.
List	Alternative to long check box lists.
Modal dialog box	Requires the user to respond to the dialog box before taking an action.
Modeless dialog box	Dialog box displays until the user responds to it, but the user can take actions outside the dialog box.
Module	A module is a logical unit of work (includes create and update functionality).
Multiple Browse Window	Allows the user to review multiple entities in the same browse window.
Multiple selection list	Allows user to choose more than one item within a list.
Object	An independent building block used in object oriented programming (E.g. person, referral).
Option list	Choices in the Options section of a browse window.
Online report	A query which displays it's output on the screen for a user.
Pointing device	The mouse, trackball, etc.
Primary entity file	The primary entity file is the ADABAS file that contains the primary record for the entity. (E.g. The primary entity file for the person entity is the prsn file.)
Primary entity record	The primary entity record is the record in the primary entity file specified by the Entity ID. (E.g. A person entity's primary record is the record in the prsn file that contains the corresponding prsn_id.)
Query	Request of information from the database.
Related Entities	Related entities are an entity list that is logically related to a specific entity. (E.g. Referrals related to a person. Referrals related to a person is an entity list of referral entities related to a person entity. The referral list is retrieved from the dcfref_prsn file where the prsn_id matches the prsn_id of the person entity.) NOTE: An entity list may be generated through a search procedure or through a request for related entities. An entity list generated through a search is not related to any specific entity.
Report	A formatted and organized presentation of data. Reports may be online or printed.
Screen Resolution	A setting which changes the size of the screen display.
Search	To look for specific data in a file or an occurrence of text in a file not intended for printing.
Search window	Window used to input selected criteria from the database to obtain a list of information
Selection summary box	One box possible selections, another box is selections made
Settings, application	User settings that can be changed using the menu item tools.
Singular browse window	Allows the user to browse only one value for an entity.
Speed button	A history list for frequently used menu items.
Text chunk	Text contained in a memo field.
Title case	Initial caps on all words regardless of their importance (E.g. The Hunt For The Red October)
Toolbar button	A button/icon that serves as a menu shortcut.
Top-Level Entity	An entity for which an ID is created, and doesn't require another entity related to it.
W3C	World Wide Web Consortium
Workflow	Order of business process.

CAMIS GUI STANDARDS CHARTER (To close this Charter window, click anywhere away from the Charter hyperlink.)

PURPOSE
To communicate standards and guidelines to CAMIS GUI development teams.

SCOPE
To develop look and feel CAMIS GUI Design Standards.

INTRODUCTION
This document describes the GUI Standards to be used in the design, development, and testing of the Case and Management Information System (CAMIS).

GRAPHIC USER INTERFACE (GUI) STANDARDS POLICY
Follow the Standards & Guidelines unless documented in an Exceptions document. Policy overrides standards & guidelines.

ABSTRACT
Consistent design standards must be employed throughout the development process to deliver usable interfaces effectively. To deliver usable software on time and on budget, the enterprise needs a comprehensive solution for managing design knowledge.

Implementing a system that captures, manages, and delivers design standards across the enterprise allows organizations to maximize the use of their design assets, improve the efficiency of the development process, increase the productivity of their development teams, and achieve consistent and usable designs.

The user interface (or UI) can determine the success or failure of any software development effort. If users are unable to locate or use a particular feature of an application, that functionality might as well not have been included. Moreover, releasing applications with poor interface designs can be extremely costly due to increased overheads for training and support. However, usability doesn't begin and end with delivering an easy-to-use interface. Other usability engineering techniques (such as adopting design standards, involving users in the design, and reusing design elements) also improve the efficiency of the development process. These decrease development time and reduce overall costs.

DESIGN STANDARDS
Implementing design standards can improve quality, increase efficiency, and reduce development time, if they play an integral part in the design process. Employing design standards in the development process benefits developers by giving them freedom to focus on the most important design issues, instead of wasting time on common interface elements that are already well established and tested.

Moreover, consistency - of visual design, terminology, and interaction style - is essential to delivering a usable interface. Employing design standards is the only way to ensure consistency within and across the software application. End-users also benefit when development teams use industry best practices as design standards and promote a consistent look and feel between modules/applications, since familiar navigation controls and layouts make the application easier to use. Using design standards to produce more usable designs also reduces the costs associated with the training and support of end-users; applications designed in accordance with usability standards can greatly improve employee productivity because the more usable interface designs allow users to complete tasks rapidly and accurately.

Design knowledge changes rapidly. To be truly effective, design standards must also be dynamic, expedient, and easy to manage. Accordingly designs standards must be an evolving, dynamic resource that is customized to meet the needs of each particular group and regularly updated and maintained. Implementing design standards in a way that easily fits into the existing work practices of developers and designers facilitates their adoption. Doing so allows design teams to focus their energies on resolving design problems, instead of wasting it in discussions about color, placement, and functionality of common interface elements.

SUMMARY
To ensure the use of design standards, they must be available in a central location where everyone on the development team can access them. Distinguishing between guidelines that must be followed and those that are simply recommendations gives designers and developers the freedom to be inventive without risking the overall usability of the system. To succeed, design standards must be easy-to-manage and updated; they must support user feedback without risking control over the content. Capturing design standards in a central, accessible repository will reduce the time wasted on redundant design efforts.

PREFACE
The CAMIS GUI Standards do not permit any changes or customizations to 3rd party components. Use components only as designed and developed. Create a new custom designed tool if needed.

START UP TEAM MEMBERS

Robert Brittingham
Barbara Gansberg
Mike Gray
Anne Hunt
Jane Jorgensen
Rebecca McAferty

REVIEW TEAM MEMBERS (As of February 18, 2003)

Vijay Anandan
Barbara Gansberg
Carol Nordby
Mick Morbitzer
Mark Woodward

Appendix C - Acronyms and Short Forms (Abbreviations)
A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
A
	Acronym	Definitions
	AA	Area Administrator
	AAG	Assistant Attorney General
	AC	Action Code
	ACES	Automated Client Eligibility System
	ADA	Americans with Disabilities Act
	ADATSA	Alcoholism and Drug Addiction Treatment and Support Act
	AFCARS	Adoption and Foster Care Analysis and Reporting System
	AFDC	Aid to Families and Dependent Children
	AFH	Adult Family Home
	AFRS	Agency Financial Reporting System
	AG	Attorney General
	AIDS	Acquired Immune Deficiency Syndrome
	ALF	Assisted Living Facility
	ALJ	Administrative Law Judge
	AP	Absent Parent
	ARC	Adult Residential Care
	ARS	Alternative Response System
	AU	Assistance Unit
	AU ID	Assistance Unit Identification Number
	Short Form (Abbreviation)	Definitions
	abandon	Abandonment
	acct	Account
	actn	Action
	addr	Address
	admin	Administrative
	affil	Affiliation
	afract	Affirmative-action
	agncy	Agency
	agrmnt	Agreement
	alloc	Allocation
	alt	Alternate
	amt	Amount
	answ	Answer
	app	Application
	approp	Appropriation
	apprv	Approval
	assmnt	Assessment
	auth	Authorization
	avail	Available

B A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	BHP	Basic Health Plan
	BI	Basic Identifying Numbers (SEMS)
	BIA	Bureau of Indian Affairs
	Short Form (Abbreviation)	Definitions
	bkg	Background
	beg	Begin
	bien	Biennium
	bill	Billing
	bio	Biological
	bus	Business

C A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	CA	Children's Administration Division of the Department of Social and Health Services
	CAMIS	Case and Management Information System
	CA/N	Child Abuse and Neglect
	CAPTA	Child Abuse Prevention and Treatment Act
	CASA	Court Appointed Special Advocate
	CCF	Congregate Care Facility
	CFR	Code of Federal Regulations
	CHINS	Child In Need of Services
	CMA	Clothing Maintenance Allowance
	COBRA	Consolidated Omnibus Reconciliation Act of 1986
	COMTICK	Complaint ticklers - Workers pending facility complaints list
	COPES	Community Options Program Entry System
	CP	Custodial Parent
	CPA	Child Placing Agency
	CPI	Clothing and Personal Incidentals
	CPS	Child Protective Services
	CPSRA	Child Protective Services Risk Assessment (Classic CAMIS
	CPT	Child Protection Team
	CRC	Crisis Residential Center
	CSD	Community Services Division
	CSO	Community Services Office (Welfare Office)
	CSOA	Community Service Office Administrator
	CTW	Contrary to Welfare
	CWS	Child Welfare Services
	Short Form (Abbreviation)	Definitions
	calc	Calculation
	camsys	CAMIS system
	cap	Capacity
	cgr	Caregiver
	cat	Category
	ctr	Center
	cert	Certification
	chng	Change
	char	Character
	chcklst	Checklist
	ctzn	Citizen
	cty	City
	cmplnt	Complaint
	comp	Complete
	compd	Completed
	conf	Conference
	cfdl	Confidential
	cntct	Contact
	cntxt	Context
	contr	Contract
	cont	Contractor
	ctrl	Control
	cntry	Country
	cnty	County
	covrg	Coverage
	curr	Current
	cust	Custody

D A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	DASA	Division of Alcohol and Substance Abuse
	DB	Database
	DBA	Doing Business As
	DC	Day Care Center
	DCCEL	Division of Child Care and Early Learning
	DCFS	Division of Children's and Family Services
	DCS	Division of Child Support
	DDD	Division of Developmental Disabilities
	DLR/RM	Division of Licensing Resources Regional Manager
	DLR	Division of Licensing Resources
	DLR/CPS	Division of Licensing Resources/ Child Protective Services
	DOB	Date of Birth
	DOC	Department of Corrections
	DOH	Department of Health
	DOL	Department of Licensing
	DSHS	Department of Social and Health Services
	DSM	Diagnostic and Statistical Manual of Mental Disorders
	DT	Day Treatment
	DV	Domestic Violence
	DVR	Division of Vocational Rehabilitation
	Short Form (Abbreviation)	Definitions
	dngr	Danger
	dt	Date
	dcfcas	DCFS Case
	dcfref	DCFS Referral
	dec	Decision
	dflt	Default
	def	Definition
	del	Delete
	dep	Dependent/Dependency
	desc	Description
	dest	Destination
	dist	District
	div	Division

E A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	EBT	Electronic Benefits Transfer
	ECP	Exceptional Cost Plan
	EDD	Expected Due Date
	EFT	Electronic Funds Transfer
	EI	Earned Income
	EIN	Employer Identification Number
	EOS	Enterprise Output Solutions
	EPSDT	Early Periodic Screening, Diagnosis and Treatment
	ER	Eligibility Review
	ESD	Educational Service District
	ESL	English as a Second Language
	ETP	Exception to Policy
	ETR	Exception to Rule
	Short Form (Abbreviation)	Definitions
	eff	Effective
	elig	Eligible
	emp	Employee
	emplr	Employer
	err	Error
	eval	Evaluation
	exe	Execute
	ext	Extension

F A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	FC	Foster Care
	FCIR	Facility Critical Incident Report
	FCR	Facility Contracted Plan
	FGP	Foster Grandparents Program
	FICA	Federal Insurance Contribution Act
	FMV	Fair Market Value
	FP	Family Planning
	FPLS	Federal Parent Locator Service
	FPR	Facility Private Rate
	FRS	Family Reconciliation Services
	FS	Food Stamps
	FSS	Financial Service Specialist
	Short Form (Abbreviation)	Definitions
	fac	Facility
	fctr	Factor
	fam	Family
	fa	Father
	fed	Federal
	ffy	Federal Fiscal Year
	fin	Final
	fndgs	Findings
	fy	Fiscal Year
	flg	Flag
	fldr	Folder
	flwup	Follow Up
	frgn	Foreign
	fcr	Foster Care Rates
	fm	From

G A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	GA	General Assistance
	GED	General Educational Development
	GH	Group Home
	GUI	Graphical User Interface
	Short Form (Abbreviation)	Definitions
	gr	Grade
	gui	Graphical User Interface
	gp	Group
	guisec	GUI Security

H A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	HCS	Home and Community Services
	HH	Household
	HIPPA	Health Insurance Portability and Accountability Act
	HIV	Human Immunodeficiency Virus
	HMO	Health Maintenance Organization
	HO	Healthy Options
	HOH	Head of Household
	HQ	CA Headquarters - Olympia
	HS	High School
	HP	High Profile
	Short Form (Abbreviation)	Definitions
	HQ	Headquarters
	hlth	Health
	hi	High
	hisp	Hispanic
	hx	History
	hrs	Hours

I A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	ICF	Intermediate Care Facility
	ICPC	Interstate Compact Placement of Children
	ICW	Indian Child Welfare
	ID	Identification
	IHS	Indian Health Service
	IMR	Institution for Mentally Retarded
	INS	Immigration and Naturalization Service
	ILP	Independent Living Program
	ISSD	Information Systems Service Division
	ISSP	Individual Service and Safety Plan (childs)
	ITA	Involuntary Treatment Act
	ITO	Indian Tribal Organization
	IV-A	Part IV-A of the Social Security Act-Temporary Assistance to Needy Families
	IV-B	Part IV-B of the Social Security Act - Child and Family Services
	IV-D	Part IV-D of the Social Security Act - Child Support Services
	IV-E	Part IV-E of the Social Security Act - Eligibility - Federal Payments for Foster Care and Adoption Assistance
	Short Form (Abbreviation)	Definitions
	imnt	Imminent
	impl	Implement
	inactv	Inactive
	incdnt	Incident
	info	Information
	invstn	Investigation

J A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	JD	Juvenile Detention Center
	JRA	Juvenile Rehabilitation Administration (formerly DJR)
	Short Form (Abbreviation)	Definitions
	jv	Journal voucher
	juris	Jurisdiction
	juv	Juvenile

K A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	KCF	Kid's Come First

L A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	LE	Law Enforcement
	LEP	Limited English Proficiency
	LICWAC	Local Indian Child Welfare Advisory Committee
	L&I	Labor & Industries
	LGRSD	Legal Relative of Specified Degree
	LTC	Long Term Care
	Short Form (Abbreviation)	Definitions
	lang	Language
	lawenf	Law Enforcement
	leg	Legal
	ltr	Letter
	lvl	Level
	lib	Library
	lic	License
	loc	Location

M A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	MAA	Medical Assistance Administration
	MAID	Medical Assistance Identification
	MAU	Medical Assistance Unit
	MEDS	Medical Eligibility Determination Services
	MH	Mental Health
	MHP	Mental Health Professional
	MH/RSN	Mental Health/Regional Support Network
	MIC	Medically Intensive Children
	MINOC	Minor in Need of Care
	MMIS	Medicaid Management Information System
	Short Form (Abbreviation)	Definitions
	mstop	Mailstop
	mgr	Manager
	max	Maximum
	med	Medical
	msg	Message
	mid	Middle
	mil brnch	Military Branch
	min	Minimum
	misc	Miscellaneous
	mos	Month of Service
	mth	Mother
	mo	Mother
	Mvmt	Movement

N A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	NA	Not Applicable
	NCANDS	National Child Abuse and Neglect Data System
	NCP	Non-custodial Parent
	NDC	National Drug Code
	NSA	Necessary Supplemental Accommodation
	Short Form (Abbreviation)	Definitions
	n	No
	negligent trmt	Negligent Treatment or Maltreatment
	ntfy	Notify
	num	Number

O A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	OFCL	Office of Foster Care Licensing
	OPD	Original Placement Date
	Short Form (Abbreviation)	Definitions
	obj	Object
	offc	Office
	office num	Office Number
	or	On Run
	org	Organization
	ot	Other
	ovrflw	Overflow

P A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	PA	Private Agency
	PIC	Personal Identification Code (MMIS)
	PLC	Primary Language Code - ACES
	Short Form (Abbreviation)	Definitions
	pkg	Package
	pymnt	Payment
	perm	Permanent
	prmsn	Permission
	prsn	Person
	pet	Petition
	ph	Phone
	phys abuse	Physical Abuse
	plcmnt	Placement
	pos	Positive
	prev	Previous
	pri	Primary
	pricip	Primary Recipient
	prntr	Printer
	prd	Procedure
	proc	Process
	prof	Profile
	pgm	Program
	prov	Provider

Q A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	QA	Quality Assurance
	Short Form (Abbreviation)	Definitions
	qty	Quantity
	ques	Question

R A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	RA	Regional Administrator
	RCW	Revised Code of Washington
	RDA	Research and Data Analysis
	RDS	Report Distribution System (see EOS- same reporting system)
	RE	Reasonable Efforts
	RH	Receiving Home
	RM	Regional Manager
	RMTS	Random Moment Time Sample
	RRAT	Records Retention and Tracking System
	RSD	Relative of Specified Degree
	RSN	Regional Support Network
	RSO	Registered Sex Offender
	RSEO	Responsible Support Enforcement Officer
	Short Form (Abbreviation)	Definitions
	rsn	Reason
	recv	Receive
	recd	Received
	recip	Recipient
	recmnd	Recommend(ed)
	recon	Reconsideration
	rec	Record
	ref	Referral
	refr	Referrer
	re	Regarding
	reg	Region
	rel	Relationship
	rmdr	Reminder
	rmvl	Removal
	rmv	Remove
	rnwl	Renewal
	rpt	Report
	reqd	Required
	rsrch	Research
	res	Reservation
	rsltn	Resolution
	rstrt	Restart
	rtrn	Return
	rvw	Review
	rvwr	Reviewer
	rev	Revised/Revision

S A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	SACWIS	Statewide Automated Child Welfare Information System
	SEMS	Support Enforcement Management System
	SER	Service Episode Record
	SDX	State Data Exchange System
	SOF	Source of Funds
	STD	Sexually Transmitted Disease
	SM	Special Model Program
	SMI	Supplemental Medical Insurance
	SNF	Skilled Nursing Facility
	SPI	Superintendent of Public Instruction
	SR	Specialized Receiving Home
	SSA	Social Security Act and/or Administration
	SSADO	Social Security Administration District Office
	SSD	Social Security Disability
	SSI	Supplemental Security Income
	AC	Auto Close
	CA	Closed Adoption
	CD	Closed Deceased
	CF	Closed - IV-E
	CH	Close Home, no SSI description
	CI	Closed Institution
	CM	Closed-Majority
	CN	Closed-Not Severe
	CO	Closed Other
	DN	Denied
	OP	Other Payment
	PA	In Pay
	PC	Pending SSI Payee Change
	PE	Claims Pending At DDS
	PF	SSI Pending, high cost 4E
	PH	SSI Pending Hearing
	PI	In Pay - Institution (Hospital)
	PU	In Pay - Pending DHU Hearing
	PW	In Pay - Pending Hearing - Welfare Reform
	PR	Protected File
	PE	Referrals not Screened
	SA	Suspended Adoption
	SD	Suspend DDD
	SF	Suspend - IV-E
	SH	Suspend - Home
	SI	Suspend Institution
	SO	Suspend Other
	SR	Suspend on the run
	Short Form (Abbreviation)	Definitions
	seq	Sequence
	srvc	Service
	sex abuse	Sexual Abuse
	sex exploit	Sexual Exploitation
	sib	Sibling
	sig	Signature
	signif	Significant
	soc	Social
	soc/econ	Socio/Economic
	src	Source
	spcl	Special
	st	State
	stmt	Statement
	stat	Status
	subj	Subject
	subabuse	Substance Abuse
	spt	Support
	sys	System

T A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	TANF	Temporary Assistance for Needy Families
	TCM	Targeted Case Management
	TDD	Telecommunications Device for the Deaf
	Short Form (Abbreviation)	Definitions
	tbl	Table
	temp	Temporary
	trmnl	Terminal
	term	Termination
	txt	Text
	tick	Tickler
	trnr	Trainer
	tsfr	Transfer
	trmt	Treatment

U A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	UC	Unemployment Compensation
	UBI	Unified Business Identifier
	URL	Uniform Resource Locator

V A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	VA	Veteran Administration
	VPA	Voluntary Placement Agreement
	Short Form (Abbreviation)	Definitions
	ver	Version
	vic	Victim
	vol	Volume

W A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Acronym	Definitions
	WAC	Washington Administrative Code
	WAR	Warrant
	WIC	Women, Infants, and Children Program
	Short Form (Abbreviation)	Definitions
	w/	With
	wrkr	Worker

Y A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U V \| W X Y Z
	Short Form (Abbreviation)	Definitions
	y	Yes
	yr	Year

This page was last updated May 17, 2004.
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